Contact Us
Thank you for choosing Jamas Cabrera LLC (“we,” “us,” or “our”) for your jewelry needs. Our dedicated customer service team is here to assist with all your inquiries, from product details and order tracking to returns, exchanges and general shopping support. We strive to provide prompt, friendly and personalized service to ensure your experience with our brand is as wonderful as our jewelry pieces. For any questions or concerns, reach out using the details below—we’re happy to help!
How to Reach Us
For the fastest response, send all inquiries to service@jamascabrerallc.com with a clear subject line (e.g., “Order Inquiry – [Your Order Number]”, “Product Question” or “Return Request”). We aim to reply to all email messages within 2–3 business days (Monday–Friday, excluding major U.S. holidays).
Mailing Address
For formal correspondence, returns, or physical mail, send to our Customer Service & Returns Department at:
Jamas Cabrera LLC
Attn: Customer Service
10802 Gable Hill Lane
Houston, TX 77067
United States
Online Inquiries
Visit our official website https://jamascabrerallc.com/ to browse our full jewelry collection, check order status, or submit requests through our site’s contact form (where available). We will follow up with you promptly after receiving your message.
Business Hours (CST)
Our customer service team is available to assist you during the following hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday & Sunday: Closed
Major U.S. Holidays: Closed
What We Can Help With
- Product details (materials, sizing, design) for bracelets, jewelry kits, convertible bracelet-necklaces and all our jewelry pieces
- Order tracking, processing status and shipping updates
- Return and refund requests (per our official Return & Refund Policy)
- Address change requests for unshipped orders
- Questions about jewelry kit usage and our faith-inspired jewelry collection
- General shopping experience and website support
Important Notes
- Please include your order number (if applicable) in all email inquiries to help us process your request quickly and accurately.
- For return requests, review our Return & Refund Policy first and initiate your request with a valid Return Authorization (RA) number—our team will guide you through the full process.
- For shipping-related questions, our Shipping Policy contains detailed information on delivery times, methods and insurance options; we recommend checking this first for quick answers.
We value your trust and support, and we’re honored to be a part of your jewelry journey. Thank you for choosing Jamas Cabrera LLC—where every piece is crafted with care and purpose.
Shop Our Full Collection: https://jamascabrerallc.com/